FAQ

Is delivery free for all orders?

Yes, we provide complimentary shipping on every purchase made through our online store, with no minimum spending requirement.

How can I contact your store?

Our location is 3260 State Route 90, Aurora, NY 13026. If you need help, email [email protected] or call 800 327 8586.

Are the products made by hand?

Many items in our home décor collection showcase artisan techniques, studio-made details, or hand-finished embellishments. Small variations in color, pattern, or finish may occur, giving each piece its own individual character.

How can I request a return?

If you wish to return an item, please get in touch with us within 14 days of placing or receiving your order and include your order number. For further details about return requirements and procedures, please refer to our Returns page.